coLanguage

Getting started 8

• I am a new student. How do I get started?
• What technology do I need to join live classes with coLanguage?
• Can I join a free trial lesson?
• How do I buy lesson hours?
• How do I schedule lessons?

View all 8

Troubleshooting problems 5

• What should I do if I missed a lesson?
• What should I do if my teacher missed a lesson?
• How can I contact the coLanguage Support?
• I forgot my password. How do I reset it in order to log in?
• I have problems with Skype. What can I do?

Refunds 2

• Will I get my prepaid hours back, if I cancel a lesson?
• Do I get a refund if I do not want to keep learning with my teacher?

Payments 5

• What payment methods does coLanguage accept?
• Is it safe to pay on coLanguage?
• Where can I view the charges to my credit card or PayPal account?
• What should I do if a teacher asks me to pay outside of coLanguage?
• What should I do if my card transaction fails?