coLanguage

Getting started 8

• I am a new student. How do I get started?
• What technology do I need to join live classes with coLanguage?
• Can I join a free trial lesson?
• How do I buy lesson hours?
• How do I schedule lessons?

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Troubleshooting problems 5

• What should I do if I missed a lesson?
• What should I do if my teacher missed a lesson?
• How can I contact the coLanguage Support?
• I forgot my password. How do I reset it in order to log in?
• I have problems with Skype. What can I do?

Refunds 2

• Will I get my prepaid hours back, if I cancel a lesson?
• Do I get a refund if I do not want to keep learning with my teacher?

Payments 5

• What payment methods does coLanguage accept?
• Is it safe to pay on coLanguage?
• Where can I view the charges to my credit card or PayPal account?
• What should I do if a teacher asks me to pay outside of coLanguage?
• What should I do if my card transaction fails?

Applying and requirements 8

• How do I apply to teach on coLanguage?
• Is the use of the platform for free?
• Can I teach more than one language?
• Do I need teaching experience?
• Do I need a teaching certificate?

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Creating your profile 6

• How do I create a good profile picture?
• How do I make a good profile video?
• How do I set my general availability?
• How do I set my price per hour?
• How can I add my education and work experience?

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Teaching 11

• How much do I earn per hour?
• How do I get new students?
• How can I improve my ranking in the teacher list?
• What do I have to do when I get a new lesson requests from a student?
• Do I have to offer a free trial class?

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Getting paid 4

• When do I get paid
• How do I receive my money?
• How often can I cash out my earnings?
• Do I have to pay taxes on my earnings?

Technical questions 3

• What technology do I need to join live classes with coLanguage?
• How do I communicate with my students?
• Do I need a Skype account?